FAQ
FAQ
What is GHK-Cu, and why is it in my serum? GHK-Cu is a copper peptide complex backed by over 50 years of peer-reviewed clinical research. It stimulates collagen production, activates skin repair enzymes, and promotes cellular renewal. It is one of the most studied and effective bioactive ingredients in modern dermatology and is the hero ingredient in our Copper Peptide Repair Serum.
What is SNAP-8? SNAP-8 is an advanced anti-wrinkle peptide that works by reducing facial muscle contractions responsible for expression lines and wrinkles. It is one of the most clinically advanced peptides available in cosmetic science and works alongside GHK-Cu to deliver comprehensive anti-aging results.
Who is this serum suitable for? Our Copper Peptide Repair Serum is suitable for all skin types, including sensitive skin. It is paraben-free, fragrance-free, and mineral oil-free.
How do I use the serum? Apply 1-2 pumps to clean skin morning and evening. Gently press into face and neck and allow to fully absorb before applying moisturizer. Use SPF in the morning.
How long before I see results? Most customers report visible improvement within 4 weeks of consistent daily use. For best results, use morning and evening without skipping.
Can I use this with other skincare products? Yes. The serum works well with most skincare routines. Apply it after cleansing and before moisturizer. Avoid combining with other strong actives like high-strength retinol or AHAs until you know how your skin responds.
Is Radova cruelty-free? Yes. Radova is committed to cruelty-free formulation. Our products are never tested on animals.
Do you offer refunds? All sales are final. We do not accept returns or exchanges. If your order arrives damaged, defective, or incorrect, please contact us at helloradova@gmail.com within 7 days of delivery with a photo of the issue. We will offer a replacement or store credit at our discretion.
How long does shipping take? US orders are processed within 2-3 business days. Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. International orders take 10-21 business days.
How do I contact Radova? Email us at hello@radovaskin.com, and we will get back to you within 24-48 business hours.